Hassle free returns
Track your order every step of the way
Hassle Free Return
We’ve got you covered - before and after you buy
Proudly South African
Quality you can trust
Hassle free returns
Track your order every step of the way
Hassle Free Return
We’ve got you covered - before and after you buy
Proudly South African
Quality you can trust
What payment methods do you accept?
We accept all major credit and debit cards, as well as Instant EFT via our secure local payment partner, Payfast.
How can I track my order?
Once your order is dispatched (typically within 1-2 business days), you will receive an email with your tracking number and a direct link to The Courier Guy’s tracking portal.
Can I cancel or change my order?
We process orders quickly! Please contact us immediately at orders@accessorystudio.co.za. We can usually cancel or change orders only if they have not yet been dispatched.
Do you ship outside of South Africa?
Currently, we only offer shipping nationwide across South Africa.
Are your sunglasses UV protected?
Yes, all our sunglasses provide 100% UVA/UVB protection, meeting all required safety standards to protect your eyes.
What material are the frames made of?
All our frames are sourced for high-quality, durable construction and are designed for comfort. We are currently updating our materials database, and specific technical material details will be available in the Additional Information tab on each product page soon.
Do you offer a size guide for accessories?
Yes, please refer to our dedicated Sunglasses Fit Guide page for detailed measurements. For bags and caps, specific dimensions are listed in the Additional Information tab on the product page.
What is your quality guarantee?
All accessories are covered by a Manufacturer Warranty against defects in materials and craftsmanship for 6 months from the purchase date. (Please see our Policies & Care page for full details.)
What is your return policy?
We offer a 30-day return window for all unused, full-priced items. Please see our full Returns & Exchanges page for detailed instructions on how to start the process.
What if my product arrived damaged?
If your package arrived damaged or if the item is defective, please contact us within 7 days of delivery so we can arrange a free return and replacement immediately.
Contact us at orders@accessorystudio.co.za for any questions.